InfoNet Overview

InfoNet is a web-based data collection and reporting system used by victim service providers in Illinois. The system is nationally recognized for facilitating standardized data collection and reporting at the statewide level. Initial development of InfoNet began in the mid-90s as a collaborative effort between the Illinois Criminal Justice Information Authority, the Illinois Coalition Against Sexual Assault, and the Illinois Coalition Against Domestic Violence. Since then, InfoNet has grown to include partnerships with the Illinois Department of Human Services and the Children’s Advocacy Centers of Illinois.

The primary purposes of InfoNet are to:

  • Standardize data collection and reporting, thereby improving the ability to analyze information statewide and locally.
  • Provide a central repository for statewide victim service data.
  • Ease reporting for victim service providers that receive grants from multiple funding agencies, which often require different types of information.
  • Facilitate continuous strategic planning for improving services and system response to victims.


Basic information about all victims (clients) who receive services from a community based service provider is entered into InfoNet, including demographics, health insurance, employment, education, marital status, income source, referral source, and special needs. The type of victimization and severity of abuse is also captured, as well as victim interactions with legal and health care systems. Data are also entered about the abuser’s involvement with the criminal justice system, including arrests, charges filed, case dispositions, and sentences. Information is added to a client’s record over time, creating a history of services and events. Information that could be used to identify a client, such as name or birth date, is not entered into InfoNet. Rather, a unique number is used to track each client.

Additionally, service providers enter all services provided by staff and volunteers. This includes services to clients such as crisis intervention and court advocacy, as well as services to the community such as prevention, training and public awareness. Administrative information entered into InfoNet includes staff funding sources and allowable services, which is used to generate reports that reflect grant specific information.

Remote users access InfoNet via the Internet. Several levels of security have been built into the system, including password protection at the organizational, individual and device levels. InfoNet uses a virtual private network (VPN) that encrypts data securely as it transports information between users and Authority InfoNet servers.

This centralized system shifts technical responsibilities for maintaining a data collection and reporting system from service providers, which often have little to no resources for information technology, to technical professionals at ICJIA. Service providers may use InfoNet at no cost, but they are responsible for obtaining a device that meets minimum specifications and an Internet connection.

InfoNet includes a comprehensive set of reporting tools that facilitate data mining and analysis. These tools include standard reports that meet most state and federal reporting requirements, as well as management reports and data filters that assist case tracking and staff management. InfoNet reports are also utilized on local, regional and state levels to identify emerging trends and target limited resources where they are most needed.

As of July 2015, InfoNet contains nearly 18 years of data, totaling more than 900,000 client records and 15 million service contacts.

Three types of service providers use InfoNet – child advocacy, domestic violence, and sexual assault cetners. Data from all three types are maintained in one system, but user interfaces are tailored to the unique needs of each type. A total of 109 local service providers access InfoNet from nearly 200 sites statewide. They include 67 domestic violence centers, 34 sexual assault centers and eight child advocacy centers. In addition to ICJIA, ICADV, ICASA and DHS access InfoNet for grant monitoring, informing funding priorities, and strategic planning.

InfoNet Users - Child Advocacy Centers

Service Provider City
Mercer County Child Advocacy Center Aledo
Child Advocacy Center of McLean County Bloomington
Child Advocacy Center of East Central Illinois Charleston
Family Service Agency’s Child Advocacy Center of DeKalb County DeKalb
Shining Star Children’s Center Dixon
Child Network Kankakee
La Rabida Children’s Advocacy Center Park Forest
Child Advocacy Center of McHenry County Woodstock

InfoNet Users - Domestic Violence Service Providers

Service Provider City
Hamdard Center for Health & Human Services Addison
Mercer County Family Crisis Center Aledo
Oasis Women’s Center Alton
Mutual Ground, Inc. - DV Program Aurora
Violence Prevention Center of Southwestern Illinois Belleville
Mid Central Community Action, Inc., Neville House Bloomington
Arab American Family Services Bridgeview
Cairo Women’s Shelter, Inc. Cairo
Fulton Mason Crisis Service Canton
The Women’s Center, Inc. Carbondale
People Against Violent Environments (PAVE) Centralia
Courage Connection Champaign
HOPE of East Central Illinois Charleston
Apna Ghar, Inc. Chicago
Between Friends Chicago
Chicago Hearing Society - Lester and Rosalie Anixter Center Chicago
Connections for Abused Women and their Children (CAWC) Chicago
Domestic Violence Legal Clinic Chicago
Family Rescue, Inc. Chicago
Healthcare Alternative Systems, Inc., Basta! DV Program Chicago
Howard Area Community Center Chicago
Howard Brown Health Center Chicago
Kauai’s Fire Chicago
Legal Assistance Foundation of Metropolitan Chicago (LAF) Chicago
Metropolitan Family Services Chicago
Mujeres Latinas en Accion - DV Program Chicago
Neopolitan Lighthouse Chicago
New Hope Community Service Center Chicago
Polish American Association Chicago
Schwab Rehabilitation Hospital Chicago
Wellspring Center for Hope Chicago
Crosspoint Human Services Danville
Dove, Inc. Decatur
Safe Passage, Inc. - DV Program DeKalb
Korean American Women in Need (KANWIN) Des Plaines
LifeSpan - DV Program Des Plaines
Community Crisis Center, Inc. - DV Program Elgin
YWCA Evanston - North Shore Evanston
VOICES of Stephenson County - DV Program Freeport
Riverview Center - DV Program Galena
Safe Harbor Family Crisis Center Galesburg
Phoenix Crisis Center, Inc. Granite City
Anna Bixby’s Women’s Center Harrisburg
South Suburban Family Shelter Homewood
Crisis Center Foundation Jacksonville
Groundwork - Guardian Angel Community Services Joliet
Kankakee County Coalition Against Domestic Violence (KCCADV) Kankakee
Constance Morris House, Pillars Community Services LaGrange Park
Western Illinois Regional Council (WIRC) - DV Program Macomb
Sarah’s Inn Oak Park
Stopping Women Abuse Now (SWAN) Olney
Women in Need of Growing Stronger (WINGS) Palatine
Center for Prevention of Abuse - DV Program Peoria
Freedom House, Inc. - DV Program Princeton
Quanada - DV Program Quincy
HOPE of Ogle County Rochelle
Christian Care Domestic Violence Shelter Rock Island
Family Resources’ SafePath Suvivor Resources Rock Island
Remedies Renewing Lives Rockford
Sojourn Shelter and Services, Inc. Springfield
YWCA of the Sauk Valley Sterling
ADV & SAS - DV Program Streator
Crisis Center for South Suburbia Tinley Park
BETH’S Place Tuscola
Family Shelter Service Wheaton
Turning Point, Inc. Woodstock
A Safe Place, Inc. Zion

InfoNet Users - Sexual Assault Service Providers

Service Provider City
Northwest Coalition Against Sexual Assault (CASA) Arlington Heights
Mutual Ground, Inc. - SA Program Aurora
Stepping Stones Bloomington
Rape Crisis Services of the Women’s Center Carbondale
Sexual Assault Counseling & Information Service (SACIS) Charleston
Mujeres Latinas en Accion - SA Program Chicago
Rape Victim Advocates (RVA) Chicago
YWCA Metropolitan Chicago Chicago
YWCA Metropolitan Chicago RISE Children’s Center Chicago
YWCA Metropolitan Chicago South Suburban Center Chicago Heights
Vermilion County Rape Crisis Center Danville
Growing Strong Sexual Assault Center Decatur
Safe Passage, Inc. - SA Program DeKalb
LifeSpan - SA Program Des Plaines
Call for Help, Inc. East St. Louis
Community Crisis Center, Inc. - SA Program Elgin
VOICES of Stephenson County - SA Program Freeport
Riverview Center - SA Program Galena
YWCA Metropolitan Chicago Patterson & McDaniel Family Center Glendale Heights
Zacharias Sexual Abuse Center Gurnee
Guardian Angel Home - Sexual Assault Center Service Center Joliet
Kankakee County Center Against Sexual Assault Kankakee
Pillars Community Services - SA Program LaGrange Park
Western Illinois Regional Council (WIRC) - SA Program Macomb
Center for Prevention of Abuse Peoria
Freedom House - SA Program Princeton
Quanada Sexual Assault Program Quincy
Family Resources, Inc. - SA Program Rock Island
Rockford Sexual Assault Counseling, Inc. Rockford
Prairie Center Springfield
YWCA of the Sauk Valley - SA Program Sterling
ADV & SAS - SA Program Streator
Rape, Advocacy, Counseling and Education Services (RACES) Urbana
Sexual Assault and Family Emergencies (SAFE) Vandalia